Job Title:  Tour Guide and Facilitator of great Experiences

This job will involve delivering mainly sightseeing tours and guided hiking tours.                                                         

Company Introduction:

Canadian Rockies Experience is a private boutique company offering luxury private sightseeing tours, easy to moderate guided hikes in the Canadian Rocky Mountain National Parks and Kananaskis Country. 

Our Mission:

To deliver first-class, intimate, personalized driving tours and guided experiences.  Canadian Rockies Experience guides aim to ignite moments of wonder and a connection to nature while being stewards of the environment at the highest level.

Our Clients:

We cater to those interested in visiting the highlights of the Canadian Rocky Mountains and guests interested in exploring easy to moderate summer and winter hikes. 

Positions available, starting Late April/May 2024:

Tour guide and facilitator(s): full-time, part-time.

We are looking for passionate individuals to facilitate our guest's once-in-a-lifetime trip in the Rockies. Tours include pick up and drop off of clients in our luxury SUVs or executive vans, set-up of picnics for clients, delivery of information about the area and sights visited. Tours are half days, full-days or multi-days with some overnight stays required for guides. 

Primary Job Responsibilities

• Preparing paperwork for guests such as waivers.

• Collect and greet guests at their accommodations. Client groups are generally 8 or less.

• Conversing with guests to educate them about the area.

• Ensuring the guests get the experiences they are looking for.

• Leading hikes safely.

• Driving to various locations and introducing clients to the area.

Skills and Qualifications

• ACMG certification or Apprentice Interpretive Guide certification required, Professional Interpretive guide preferred. Certifications must be current and in good standing.

• Class 4 drivers’ licence or willingness to achieve one.

• Clean drivers abstract.

• Wilderness First Aid – 40 hours or willingness to achieve this.

• High school diploma or equivalent; associate or bachelor's degree is an advantage.

• Significant work experience in customer service preferred.

Ideal Candidates have:

• Must live in the Bow Valley 

• Excellent communication and interpersonal skills.

• Excellent listening skills.

• Punctuality and excellent organisational skills.

• Compassion, patience, and empathy

• An engaging and friendly manner.

• Sensitivity – we have many guests worldwide from a variety of cultures. Respect and acceptance are essential.

• Personable and quick thinkers.

• Ability to quickly adjust to unforeseen delays or hazards and provide enjoyable and safe alternatives.

• Ability to develop a connection with clients of various cultural backgrounds, physical abilities, and expectations.

Compensation:

• Pay ranges from $25 per hour plus generous gratuities often prepaid.

• Paid training is provided

• Uniform allowance is included

• Be part of a growing tour guiding company in Canmore.

• Social nights out to connect with the team.

Submit your applications and proof of current certifications to Laura@canadianrockiesexperience.com.

Applicants who are selected will complete a short 10 minute interview over Zoom. If successful, an in-person interview will follow. Assessment of driving skills and hiking ability will also follow if success in the interview is achieved.